The National Public Service Portal (Photo: VNA)
Hanoi (VNA) – More than 2,800 administrative procedures have been available
on the National Public Service Portal which was launched in December 2019.
To date, the portal has recorded some 112 million visits, and nearly 452,000
accounts. It has settled over 840,000 dossiers, dealt with over 10,000
reflections and petitions, as well as handled more than 50,000 calls to its
Particularly, the e-Cabinet system has served 27 Government meetings, and
handled 674 e-papers collecting cabinet members' opinions instead of
issuing over 240,000 document in paper.
The National Reporting Platform and the Centre for Information and Directions
from the Government, which were integrated into the portal last year, have
connected with the reporting systems of 14 ministries and agencies, and 37
provinces nationwide. They have provided data of 105 out of 200 socio-economic
criteria to serve the Government’s direction, while developing infographics on the local socio-economic situation for regular Government meeting.
As part of the efforts to build the e-Government, the National Public Service
Portal was put into use, helping create a professional and transparent working